Terms & Conditions

Terms and Conditions
701 Mawella Villa
Last updated: 2026/03/19

These Terms and Conditions govern the use of the website and booking services of 701 Mawella Villa. By using this website, making an enquiry, or confirming a booking, you agree to these Terms and Conditions.

1. About us

701 Mawella Villa
80/1 Beach Road, Mawella, Sri Lanka
Phone: +94 71 881 6808
Email: info@701mawellavilla.com

2. Scope

These Terms apply to:

• use of the website,
• direct reservations made through the website, phone, email, or WhatsApp,
• guest stays at 701 Mawella Villa.

If you book through a third-party platform, that platform’s terms will also apply. In the event of a conflict, the booking platform’s payment and platform rules may override our direct-booking procedures for that reservation.

3. Booking and confirmation

A booking is confirmed only when:

• we accept the reservation request, and
• the required deposit or full payment has been received.

We reserve the right to refuse or cancel any booking request before confirmation.

The lead guest must be at least 18 years old and is responsible for the booking and for all members of the party.

4. Rates and payment

Rates are quoted subject to availability and may change until a booking is confirmed.

Payment terms for direct bookings are governed by our Return, Cancellation & Refund Policy. Please read that policy carefully before booking.

Unless otherwise stated:

• payment may be requested by card, bank transfer, or other approved method,
• bank charges, exchange fees, and card processing fees may be payable by the guest,
• all outstanding balances must be paid by the due date stated at booking.

5. Check-in and check-out

Unless otherwise agreed in writing:

• Check-in: after 2:00 pm
• Check-out: before 11:00 am

Early check-in and late check-out are subject to availability and may incur additional charges.

Guests may be asked to provide identification at check-in where required by law or for booking verification.

6. Occupancy and guest responsibility

The villa is intended only for the number of guests confirmed in the reservation. The lead guest is responsible for the conduct of all guests and visitors during the stay.

Guests agree:

• not to exceed the permitted occupancy,
• not to allow unauthorized overnight visitors,
• not to use the property for unlawful purposes,
• not to cause nuisance, excessive noise, or disturbance to neighbors,
• to treat the property, furnishings, and equipment with reasonable care.

We reserve the right to refuse entry or terminate a stay without refund if these Terms are seriously breached.

7. House rules

Guests must comply with any house rules provided on the website, at check-in, or inside the villa.

Without limitation:

• smoking is permitted only in designated outdoor areas,
• illegal drugs and unlawful activity are strictly prohibited,
• parties, events, or commercial use are not permitted unless approved in writing,
• children must be supervised at all times, especially near the pool and outdoor areas,
• guests must use kayaks, pool facilities, and all property amenities responsibly and at their own risk.

8. Safety and amenities

We aim to provide advertised amenities in good working order. However, temporary interruptions may occur due to maintenance, weather, utility failures, supplier issues, or matters beyond our control.

Guests are responsible for using the property safely. This includes the swimming pool, kitchen, outdoor areas, beach access, lagoon activities, and any recreational equipment.

Guests should immediately report any hazard, damage, malfunction, or safety concern.

9. CCTV and security

For security reasons, selected external or common areas may be monitored by CCTV. There is no CCTV in bedrooms or bathrooms.

Guests must not tamper with safety, electrical, or security equipment.

10. Damage, loss, and extra cleaning

Guests are liable for any loss, breakage, damage, missing items, or extraordinary cleaning required due to the acts or omissions of the guest or any member of their party.

We may charge the lead guest for:

• repair or replacement costs,
• specialist cleaning,
• waste removal,
• key or access-device replacement,
• costs arising from misuse of the property.

11. Guest property

Guests are responsible for their own belongings. We are not liable for loss, theft, or damage to guest property except where required by law.

Valuables should be kept secure. Lost property found after departure may be returned at the guest’s cost and arrangement.

12. Website content and acceptable use

All content on this website, including text, images, branding, logos, and layout, is owned by or used under license by 701 Mawella Villa unless otherwise stated.

You may not:

• copy, reproduce, or republish website content for commercial use without permission,
• misuse the website,
• attempt unauthorized access,
• upload malicious code or interfere with website functionality.

13. Third-party services and links

This website may link to third-party tools or services, including maps, payment providers, WhatsApp, and online travel agencies. We are not responsible for the content, availability, or policies of third-party services.

14. Cancellations, refunds, and date changes

All direct-booking cancellations, refunds, deposit rules, balance deadlines, no-show rules, date changes, force majeure handling, and refund timelines are governed by our Return, Cancellation & Refund Policy.

By making a booking, you confirm that you have read and accepted that policy.

15. Force majeure

We are not responsible for failure or delay in performing obligations where caused by events beyond reasonable control, including natural disasters, extreme weather, public health emergencies, government restrictions, transport disruption, or utility failures.

In such cases, remedies will be handled in accordance with our Return, Cancellation & Refund Policy or as otherwise communicated in writing.

16. Limitation of liability

To the maximum extent permitted by law:

• our liability is limited to the amount paid directly to us for the booking in question,
• we are not liable for indirect, incidental, or consequential losses,
• we are not liable for interruptions caused by factors outside our reasonable control.

Nothing in these Terms excludes liability that cannot legally be excluded.

17. Privacy

Use of personal data is governed by our Privacy Policy.

18. Governing law

These Terms and Conditions shall be governed by the laws of Sri Lanka. Any disputes shall be subject to the jurisdiction of the competent courts of Sri Lanka, unless applicable consumer law requires otherwise.

19. Changes to these Terms

We may update these Terms and Conditions at any time. The latest version published on the website will apply to future use and bookings unless otherwise stated.